At Bella Noche, we strive to provide high-quality blue light blocking products to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Initiate a Return:
- Please contact our customer support at [email protected] to inform us about the return and receive further instructions.
- Pack the item securely and include your proof of purchase.
- Ship the item to the address provided by our customer support.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping Costs
You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges
If you would like to exchange an item, please contact our customer support. Exchanges may be subject to additional shipping fees.
Customer support information
If you have any questions on how to return your item, contact us at [email protected].
We strive to ensure that our customers are happy with their purchases and will work with you to resolve any issues you may encounter.